What if I have an authorization number but can not clear my manual voucher?

There are a few reasons why you may not be able to clear a voucher:

• approved amount is greater than what was written out on the voucher
• voucher is for a food purchase, and not a return.
• voucher number is wrong
• approval number is wrong
• card number is wrong
• FNS number is wrong

If you are still having issues, you will need to call the Retailer Help Desk for your state, you can find the number here: State Specific Retailer Help Desks.

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Find Authorization Phone Number