- Once all your “machine is connected and turned on”: {TOPIC-LINK + new-ebt-hardware-set-up}, press the “F4 Retailer Options” key on the POS terminal.
- Press the second purple key below the screen
- Press “# 4 Terminal Configuration”
- Press “# 4 Communication Test” on the keyboard.
- The machine will take a few minutes to attempt to communicate with the EBT / WIC host, then print the test results.
- If the result is “Approved”, then the terminal is communicating correctly and is ready for a transaction.
- If the result is “Denied”, it indicates that there is a problem with the telephone line or Ethernet to which your terminal is connected or with the terminal itself.
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