If your terminal screen reads “RAM Check Error” you have a memory issue with your terminal.

This message may also say “Please Reboot.” A power surge or physical damage may be the cause of this error message.


  1. Restart your terminal.
  2. Attempt another transaction.
  3. If reboot does not resolve issue, your terminal may require replacement. Please submit a request for support for further help and/or equipment replacement.

If you’re still having trouble, please submit a support request.

Need more help with this?
Click to request support

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