“Bad RTC Chip”

If your terminal screen reads “Bad RTC Chip”, it has a memory issue.

This message may also say “Please Reboot.” A power surge or physical damage may be the cause of these error messages.

Solution:

1. Restart your terminal.
2. Attempt another transaction.
3. If reboot does not resolve issue, your terminal may require replacement. If this is the case, please submit a request for support for further help and/or a equipment replacement.