If your terminal screen reads “Bad RTC Chip”, it has a memory issue.
This message may also say “Please Reboot.” A power surge or physical damage may be the cause of these error messages.
- Restart your terminal.
- Attempt another transaction.
- If reboot does not resolve issue, your terminal may require replacement. If this is the case, please submit a request for support for further help and/or a equipment replacement.
Need more help with this?
Click to request support
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