Welcome to goEBT

goEBT is an authorized provider for EBT transaction processing services to implement and deliver Supplemental Nutrition Assistance Program (SNAP) and/or cash benefits electronically. goEBT has partnered with Conduent for settlement deposits, tax reporting and manual voucher clearing. The program follows federal regulations adopted by the United States Department of Agriculture (USDA) Food and Nutrition Service (FNS) for administering SNAP benefits.

The EBT Program provides qualified recipients with electronic access to SNAP and/or cash benefits through Point-of- Sale (POS) devices using EBT cards with personal identification numbers (PINs).

goEBT has designed this EBT Retailer Policy and Procedures Manual to provide the information needed to understand and participate in the EBT program. Retailers who qualify for State/Commonwealth provided EBT-Only equipment will receive this manual. Retailers who have enrolled in goEBT will receive this manual. All retailers who participate in the EBT Program will follow procedures presented in the appropriate manual.

Note: The Agricultural Act of 2014, also known as the Farm Bill, drastically changed the practice of deploying State/Commonwealth-provided POS equipment to retailers. Only retailers falling into certain select business categories, as defined by FNS, qualify for State/Commonwealth-provided POS equipment. These retailers are referred to as “exempt retailers”.

These business types are limited to:

• (AD) Drug and Alcohol Treatment Facilities
• (BC) Non-profit food buying cooperatives
• (BW) Shelters for Battered Women and Children
• (CD) Communal Dining Facilities
• (DF) Direct Marketing Farmer
• (FM) Farmers Markets
• (GL) Group Living arrangements
• (HP) Homeless Meal Providers
• (MC) Military Commissaries
• (MD) Meal Delivery Services
• (SC) Senior Citizens Center/Residential Building

For more information on the Agricultural Act of 2014, refer to Title IV—Nutrition, Subtitle A, at the URL listed below.


Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.